Terms of Use

Effective Date of this version: February 2021

Thank you for visiting www.roxfit.com. These Terms and Conditions of Use ("the Terms of Use") apply to the Roxfit website located at www.roxfit.com and all associated websites linked to www.otterbox.asia by OtterBox Hong Kong Ltd., its subsidiaries, and affiliates. This Website is owned and operated by OtterBox Hong Kong Ltd, located at Unit 502-3, 5/F, Cheung Kei Center, 18 Hung Luen Road, Hung Hom, Hong Kong S.A.R, China.


Agreement to Terms of Use

Access to and use of this Website and its Content are subject to all applicable laws and regulations and to the Terms of Use. By accessing, browsing, and shopping at this Website, you accept, without limitation or qualification, these Terms of Use, which form a legally binding agreement. BY USING THE WEBSITE, YOU AGREE TO THESE TERMS OF USE. IF YOU DO NOT AGREE, DO NOT USE THE WEBSITE.

Roxfit reserves the right, at its sole discretion, to change, modify, add, or remove portions of these Terms of Use, at any time without specific notice to you. The latest Terms of Use will be posted on the Website, and it is your responsibility to check these Terms of Use periodically for changes. Your continued use of the Website following the posting of changes will mean that you accept and agree to the changes. As long as you comply with these Terms of Use, Roxfit grants you a personal, non-exclusive, non- transferable, limited privilege to enter and use the Website. If you cannot access the Terms of Use via the Internet, we can provide a copy of the most recent Terms of Use by email upon request. Please email us at the email address listed at the end of the Terms of Use.




The term &"Content" refers to all of the software and code comprising or used to operate this Website, and all of the text, photographs, images, trademarks, illustrations, graphics, sound recordings, video and audio-video clips, and other materials available on this Website.

The term "Feedback" refers to the Content you post on or through this Website that is specifically about how we can improve this Website and the products and services we make available through this Website.

The terms "Roxfit," "Otter," "OtterBox," "we," "us," and "our" refer to OtterBox Hong Kong Ltd.

The terms "Personally Identifiable Information" and "PII" refer to individually identifiable information about you that could permit one to identify or contact you. Examples of PII include your name, address, and email address.

The term "Terms of Use" refer to these terms and conditions of use.

The term "User-Generated Content" refers to all text, photographs, images, illustrations, graphics, sound recordings, video, audio-video clips, and other material that you post on or through the Website using the social networking tools we make available to you and that does not constitute Feedback. One way that User-Generated Content differs from other information you provide to us is that, once submitted, User-Generated Content is made available instantaneously to others. Examples of User-Generated Content include information you provide as part of a product review and comments you make in response to a blog post.

The term "Website" refers to roxfit.com, including the Roxfit online store, which is owned and operated by OtterBox Hong Kong Ltd.

The terms "you" and "your" mean any user of this Website.

All other definitions have the meanings assigned to them herein.



This Website is a business and commercial site. As such, it is not intended for children or minors under the age of 18 years without the permission of a parent or guardian.


Product & Services Information

All references on this Website to information, materials, products, and services apply to information, materials, products, and services available in the countries or jurisdictions specified with respect to such information only, unless otherwise stated. Nothing on the Website constitutes an offer to buy or sell our products or services in any jurisdiction.


Ownership; Content

Unless otherwise indicated, this Website and all of its Content are owned by Roxfit, its licensors or other providers of such material and are protected by applicable worldwide copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws and treaties. ALL RIGHTS RESERVED.

The posting of any Content on the Website does not constitute a waiver of any right in such Content. You do not acquire ownership rights to any Content viewed through this Website. Except as otherwise provided in these Terms of Use, none of the Website Content may be used, copied, reproduced, distributed, republished, downloaded, modified, displayed, posted, or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, for publication or distribution or for any commercial enterprise without our express prior written permission.

You may lawfully access and use the Website and information on our products and services that we expressly make available for downloading from the Website subject to the following conditions: (1) you may not remove any and all copyright, trademark, and other proprietary notices contained in the materials; (2) your use of downloaded materials is only for a personal, non-commercial informational purpose and will not be copied to, broadcasted, or posted in any media; (3) you may not make any modifications to the materials; and (4) you may not make any additional representations or warranties with respect to the materials. 

If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by Roxfit. Any use of the Website not expressly permitted by these Terms of Use is a breach of these Terms of Use and may violate U.S. and international copyright, trademark, and other laws.


Intellectual Property

The Roxfit logo, all product names, all page headers, all custom graphics, all button icons, all trademarks, service marks, and logos appearing on the Website (including, but not limited to those listed on our  Intellectual Property webpage), unless otherwise noted, are service marks, trademarks (whether registered or not), or trade dress of Roxfit (the "Marks"). All other trademarks, product names, company names, logos, service marks, or trade dress mentioned, displayed, cited, or otherwise indicated on the Website are the property of their respective owners. You are not authorized to display or use the Marks in any manner without our prior written permission. You are not authorized to display or use trademarks, product names, company names, logos, service marks, or trade dress of other owners without the prior written permission of such owners. The use or misuse of the Marks or other trademarks, product names, company names, logos, service marks, or trade dress or any other materials contained on the Website, except as permitted in these Terms of Use, is expressly prohibited.

YOU ARE RESPONSIBLE FOR USER-GENERATED CONTENT THAT YOU POST. Under no circumstances will we be liable in any way for any User-Generated Content.

This means that you, not Roxfit, are entirely responsible for all User-Generated Content that you post and that you can be held personally liable for comments that are defamatory, obscene, or libelous, or that violate the Terms of Use, an obligation of confidentiality, or the rights of others. If any part of the User-Generated Content you post is not your original work, it is your responsibility to obtain any necessary permission to post it.

Because we do not control the User-Generated Content posted on or through this Website, we cannot and do not warrant or guarantee the truthfulness, integrity, suitability, or quality of that User-Generated Content. You also agree and understand that by accessing this Website, you may encounter User-Generated Content that you may consider to be objectionable. We have no responsibility for any User-Generated Content, including without limitation any errors or omissions therein. We are not liable for any loss or damage of any kind you may claim was incurred as a result of the use of any User-Generated Content posted, emailed, transmitted, or otherwise made available on or through the Website. The User-Generated Content posted on or through the Website expresses the personal opinions of the individuals who posted it and does not necessarily reflect the views of Roxfit or any person or entity associated with Roxfit.

You own User-Generated Content, but we may use it. You own the copyright in any original User-Generated Content you post. We do not claim any copyrights in User-Generated Content. However, by using this Website you are granting us and our subsidiaries, affiliates, successors and assigns, a nonexclusive, fully paid, worldwide, perpetual, irrevocable, royalty-free, transferable license (with the right to sublicense through unlimited levels of sublicensees) to use, copy, modify, distribute, publicly display and perform, publish, transmit, remove, retain, repurpose, and commercialize User-Generated Content you post in any and all media or form of communication whether now existing or hereafter developed, without obtaining additional consent, without restriction, notification, or attribution, and without compensating you in any way, and we may authorize others to do the same. For this reason, we ask that you not post any User-Generated Content that you do not wish to license to us, including any photographs, videos, confidential information, or product ideas.


We may disclose or remove User-Generated Content. Roxfit has certain rights. We have the right (but do not assume the obligation) to:

  ・monitor all User-Generated Content;
  ・require that you avoid certain subjects;
  ・remove or block any User-Generated Content at any time without notice at our sole and absolute discretion;
  ・disclose any User-Generated Content and the identity of the user who posted it in response to a subpoena or whenever we believe that disclosure is appropriate to comply with applicable law or a court order, to prevent or investigate a possible crime or other violation of law, to protect the rights of Roxfit or others, or to enforce these Terms of Use; and
  ・terminate your access to and use of the Website, or to modify, edit, or block your transmissions to the Website in our sole discretion.

You agree that our exercise of such discretion will not render us the owners of User- Generated Content you post, and that you will retain ownership of User-Generated Content as described above.


Restrictions on User-Generated Content. It is a condition of these Terms of Use that:

  ・"you do not upload, post, transmit, or otherwise make available any:
     。User-Generated Content that is unlawful, harmful, hateful, threatening, abusive, harassing, libelous, defamatory, obscene, vulgar, pornographic, profane, racially disparaging, indecent, or invasive of another's privacy;
     。User-Generated Content that constitutes or encourages activity illegal under criminal or civil law;
     。User-Generated Content that is false, misleading, or fraudulent;
     。User-Generated Content that you do not have a right to make available under any law or under contractual or fiduciary relationships (such as inside information or proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);
     。User-Generated Content that violates or infringes upon the rights of others, including User-Generated Content which violates the patent rights, copyrights, trademark rights, privacy rights, publicity rights, trade secret rights, confidentiality rights, contract rights, or any other rights of any individual, living or deceased, or any legal entity;
     。User-Generated Content that contains the image, name or likeness of anyone other than yourself, unless (i) that person is at least 18 years old and you have first obtained his/her express permission, or (ii) that person is under 18 years old but you are his/her parent or legal guardian;
     。request for or solicitation of any personal or private information from any individual;
     。request for or solicitation of money, goods, or services for private gain; 
     。material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment; or
     。User-Generated Content that contains advertising, promotions, or marketing, or which otherwise has a commercial purpose;
  ・you do not impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity; and 
  ・you do not violate any local, state, national, or international law, rule, or regulation.

By posting User-Generated Content, you represent and warrant that (i) you own or otherwise control all of the rights to the User-Generated Content and have the right to grant the license set forth in these Terms of Use, (ii) the User-Generated Content is accurate, and (iii) you are at least 18 years old and you have read and understood-and your User-Generated Content fully complies with-these Terms of Use and applicable laws and will not cause injury to any person or entity.


Removal of User-Generated Content

In general. On certain pages of this Website, we may provide to you a tool to report objectionable User-Generated Content. If that tool is not available, you can report objectionable User-Generated Content by contacting us using the information provided below. While we do not have any obligation to remove any User-Generated Content from this Website merely because of a removal request, we will review all such requests and will remove User-Generated Content that we determine should be removed, in our sole discretion and in accordance with these Terms of Use and applicable law. Please be aware, however, that if the User-Generated Content has already been distributed to other websites or published in other media, we will not be able to recapture and delete it. Also, a back-up or residual copy of the User-Generated Content we remove from this Website may remain on back-up servers.


Violation of copyrights. Roxfit does not knowingly violate or permit others to violate the copyrights of others. We will promptly remove or disable access to material that we know is infringing or if we become aware of circumstances from which infringing activity is apparent.

・If you believe that your own work, or the work of a third party for whom you are authorized to act, is featured on the Website or has been otherwise copied and made available on this Website in a manner that constitute copyright infringement, please notify us immediately. Your notice must be in writing and must include: an electronic or physical signature of the copyright owner or of the person authorized to act on behalf of the owner of the copyright interest;

  ・a description of the copyrighted work that you claim has been infringed;
  ・a description of where the material that you claim is infringing is located on this Website (including the URL, title, and item number, if applicable, or other identifying characteristics); 
  ・your name, address, telephone number, and email address, and, if you are not the owner of the copyright, the name of the owner; and
  ・a written statement by you that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  ・a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.

ATTN: Legal Department
Unit 502-3, 5/F, Cheung Kei Center, 18 Hung Luen Road
Hung Hom, Hong Kong

Any notification by a copyright owner or a person authorized to act on its behalf that fails to comply with these requirements will not be considered sufficient notice and will not be deemed to confer upon us actual knowledge of facts or circumstances from which infringing material or acts are evident.


Your Feedback

Although we do not claim ownership of User-Generated Content you post using this Website, the Feedback you provide to us through this Website will be and will remain our exclusive property. Your submission of Feedback will constitute an assignment to us of all worldwide rights, title and interests in your Feedback, including all copyrights and other intellectual property rights in your Feedback. We will be entitled to reduce to practice, exploit, make, use, copy, disclose, display, or perform publicly, distribute, improve and modify any Feedback you submit for any purpose whatsoever, without restriction and without compensating you in any way. For this reason, we ask that you not send us any Feedback that you do not wish to assign to us.


Links to Other Sites

This Website may contain links or advertisements to other websites maintained by us in addition to links to websites maintained by unrelated companies and persons ("Linked Sites"). An advertisement of, or link to, a Linked Site does not mean that we approve, endorse, or accept any responsibility for that Linked Site, its content or use, or the use of products and services made available through that Linked Site.

We are not responsible for the actions, content, accuracy, opinions expressed, privacy policies, products, or services provided through Linked Sites or made available through these resources or appearing in Linked Sites, nor for any damages or losses, directly or indirectly, caused or alleged to have been caused as a result of your use or reliance on Linked Sites.

Linked Sites are not investigated, monitored, or checked for accuracy, completeness, or conformance with applicable laws and regulations by us. We do not make any representations whatsoever, or give any warranties of any kind, expressed, implied, or otherwise about Linked Sites which you may access through this Website, Linked Site content, or the products and services made available through Linked Sites. If you decide to leave our Website and access these Linked Sites, you do so at your own risk. All rules, policies (including privacy policies), and operating procedures of Linked Sites will apply to you while on Linked Sites.


Our Privacy Policy

By agreeing to these Terms of Use, you agree to the terms of our Privacy Policy. Before using this Website please read it carefully. All Personally Identifiable Information provided to us as a result of your use of this Website will be handled in accordance with our Privacy Policy.


No Warranties


The information and all other materials on this Website are provided for general information purposes only and do not constitute professional advice. It is your responsibility to evaluate (or take professional advice on) the accuracy and completeness of all information, statements, opinions, and other material on this Website or any website with which it is linked.

Your statutory rights as a consumer, if any, are not affected by these provisions, and we do not seek to exclude or limit liability for fraudulent misrepresentation.


Limitation of Liability

To the fullest extent permitted by applicable laws we, on behalf of our employees, agents, suppliers, and contractors, exclude AND DISCLAIM liability for any losses and expenses of whatever nature and howsoever arising including, without limitation, any direct, indirect, special, punitive, or consequential damages, loss of use, loss of data, loss caused by a virus, loss of income or profit, loss of or damage to property, claims of third parties, or other losses of any kind or character, even if we have been advised of the possibility of such damages or losses, arising out of or in connection with the use of this website or any website with which it is linked. You assume total responsibility for establishing such procedures for data back up and virus checking as you consider necessary. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY, OR ANY OTHER BASIS.

If, notwithstanding the other provisions of these Terms of Use, OtterBox is found to be liable to you for any damage or loss which arises out of or is in any way connected with your use of the Website or any Content, Roxfit's liability will in no event exceed the greater of (i) the total purchase price for any Roxfit product paid in the six (6) months prior to the date of the initial claim, or (ii) US$100.00.

These Terms of Use give you specific legal rights and you may also have other rights which vary from country to country, and jurisdiction to jurisdiction. Some jurisdictions do not allow the exclusion of implied warranties, or certain kinds of limitations or exclusions of liability, so the foregoing limitations set out in these Terms of Use may not apply to you. Other jurisdictions allow limitations and exclusions subject to certain conditions. In such a case the limitations and exclusions set out in these Terms of Use will apply to the fullest extent permitted by the laws of the applicable jurisdictions. The limitations and exclusions set out in these Terms of Use are inapplicable within the State of New Jersey to the extent they disclaim liability for our own negligent, willful, or intentional conduct, or violation of any clearly established duty owed by Roxfit to exercise reasonable care in preventing the unlawful acts of others.



You agree to indemnify OtterBox Hong Kong Ltd., its officers, directors, shareholders, members, predecessors, successors in interest, employees, agents, subsidiaries, and affiliates, harmless from any demands, loss, liability, claims, or expenses (including attorneys' fees), made against OtterBox Hong Kong Ltd. by any third party arising out of or related to your violation of these Terms of Use or your access or use of this Website (including any information, materials, products or services available through this Website).


Your Obligations

You are responsible for providing and maintaining all personal computer and
communications equipment and Internet access accounts necessary to gain access to this Website.

In consideration of your use of the Website, you agree to provide true, accurate, current,and complete information about yourself.

Your account, including your username and password, are personal to you and may not be used by anyone else. You are responsible for maintaining the confidentiality of your password and username and are fully responsible for all activities that occur under your password or username by you or by anyone else using your username and password, whether or not authorized by you. You agree to immediately inform us of any apparent breaches of security such as loss, theft or unauthorized disclosure or use of your username or password (contact OtterBox at legalapac@otterproducts.com and until we are so notified you will remain liable for any unauthorized use of your account.

You agree to use the Website in a manner consistent with any and all applicable laws, rules, and regulations.

You agree not to upload or transmit through the Website any computer viruses, trojan horses, worms or anything else designed to interfere with, interrupt or disrupt the normal operating procedures of a computer.

You agree not to use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Site or any Content, or in any way reproduce or circumvent the navigational structure or presentation of the Site or any Content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through the Site.

Any unauthorized modification, tampering, or change of any information, or any interference with the availability of or access to this Website is strictly prohibited. Roxfit reserves all rights and remedies available to it.


Modification and Discontinuation

We reserve the right at any time and from time to time to modify, edit, delete, suspend or discontinue, temporarily or permanently, this Website (or any portion thereof), or the information, materials, products, or services available through this Website (or any part thereof) with or without notice. You agree that we will not be liable to you or to any third party for any modification, editing, deletion, suspension, or discontinuance of this Website.


Entire Understanding

These Terms of Use (together with our Privacy Policy, which is expressly incorporated herein) contain the entire understanding between you and us with respect to use of this Website and no representation, statement, inducement oral or written, not contained herein shall bind any party to this agreement.


Severability and Non-Waiver

Our failure to enforce any provision of these Terms of Use will not be deemed a waiver of that provision nor of the right to enforce that provision, and a waiver by us of any right under these Terms of Use on any occasion will not in any way constitute a waiver of the right or any other right on any other occasion. In the event any provision of these Terms of Use is determined to be invalid, such invalidity will not affect the validity of the remaining portions of these Terms of Use, and the parties will substitute for the invalid provision a provision which most closely approximates the intent and economic effect of the invalid provision. These Terms of Use will apply in lieu of and notwithstanding any specific legend or statement associated with any particular document or information exchanged.


Void Where Prohibited

This Website is operated from Hong Kong and is intended to be accessed only by persons in the APAC region. Other Roxfit websites may be administered or operated from various locations outside of Hong Kong. Although the Website is accessible worldwide, not all features, products, or services discussed, referenced, provided, or offered, through or on the Website are available to all persons or in all geographic locations, or appropriate or available for use outside the APAC region. Roxfit reserves the right to limit, at its sole discretion, the provision and quantity of any feature, product, or service to any person or geographic area. Any offer for any feature, product, or service made on the Website is void where prohibited. If you choose to access the Website from outside the APAC region, you are responsible for compliance with any applicable laws of the country from which you are accessing this Website.


Dispute Resolution

Roxfit and you agree that any dispute or claim relating to any Roxfit product or any controversy or claim of whatever nature arising out of or relating to use of this Website will be resolved by binding arbitration, rather than in court, with some limited exceptions listed below.

Governing Law: These Terms of Use shall be governed by the laws of Hong Kong without regard to the conflicts of laws rules of any jurisdiction. Every dispute concerning the interpretation or effect of these Terms of Use and/or your use of the Sites must be resolved in the courts of Hong Kong. You agree to the personal jurisdiction, subject matter jurisdiction, and venue of these courts. Because some jurisdictions do not permit the choice of law and jurisdiction, these requirements may not apply to you.

Informal Dispute Resolution: Before filing a claim against Roxfit, you agree to try to resolve the dispute informally. In the event of a dispute, you must notify Roxfit by sending a written statement that sets forth (i) your name, address, and contact information, (ii) the facts giving rise to the dispute, and (iii) the relief requested. You must notify Roxfit of a dispute by sending this information to legalapac@otterproducts.com, ATTN: Notice of Dispute. If a dispute is not resolved within thirty (30) days after submission, you may commence arbitration.

Class Action Waiver: Any proceedings to resolve or litigate any dispute in any forum will be conducted solely on an individual basis. You may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed under these Terms of Use. No arbitration or proceeding will be combined with another without the prior written consent of all parties to all affected arbitrations or proceedings.

Severability: If the class action waiver in these Terms of Use is found to be illegal or unenforceable as to all or some parts of a dispute, then it will not apply to those parts. Instead, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration. If any other provision of these Terms of Use is found to be illegal or unenforceable, that provision will be severed with the remainder of these Terms remaining in full force and effect.


Contacting Us

If you have any questions regarding these Terms of Use or any other matter, you may refer to our Support Page.

OtterBox Hong Kong Ltd
ATTN: Legal Department
Unit 502-3, 5/F, Cheung Kei Center, 18 Hung Luen Road
Hung Hom, Hong Kong S.A.R, China
Email: legalapac@otterproducts.com